Most helpful customer reviews
5 of 5 people found the following review helpful.
Possible incompatibility with some drives
By D. Carlin
I recently purchased a StarTech.com S3510BMU33B "USB 3.0 to 3.5" SATA III Upright HDD Enclosure With UASP". Inside I have a "Western Digital 2TB AV-GP SATA 3 Gb/s Intellipower 32 MB Cache AV Hard Drive" model WD20EVDS that I purchased from Amazon in August 2010.
The problem I am having is this.. when I connect the enclosure to my Mid-2014 MacBook Pro 13" w/Retina display, the drives are immediately ejected upon mounting. I get the following kernel messages in the Console (there are three partitions on the drive):
kernel: IOUSAttachedSCSI: device not responding, terminating.
kernel: disk2s1: media is not present.
kernel: disk2s2: media is not present.
kernel: disk2s3: media is not present.
kernel: hfs: err 6 reading VH blk (vol=Volume1)
kernel: hfs: err 6 reading VH blk (vol=Volume2)
kernel: hfs: err 6 reading VH blk (vol=Volume3)
I've tried a couple scenarios to see what the problem is:
1) Mid-2011 mac mini (USB 2.0 capable) - works with included USB 3.0 cable and a spare USB 2.0 cable I had around.
2) Mid-2014 MacBook Pro 13" - works when I use my spare USB 2.0 cable
2) Mid-2014 MacBook Pro 13" - fails when I use 3.0 cable included with enclosure.
Mid-2014 MacBook Pro is running 10.10.1 and Mid-2011 mac mini is running 10.8.5
StarTech.com thinks maybe its a problem with USB 3.0 cable, specifically one of the extra pins - since the cable works on my 2011 mac mini that is USB 2.0 only. I don't have any extras, they offered to send me one for free to test but I did not take them up on this offer.
Additionally, StarTech.com said they have problems with WD not spinning up fast enough. They had me do the following:
1) Unplug USB cable
2) Power down enclosure & wait 10 seconds
3) Power up enclosure and wait 20 seconds for HDD to spin up
4) Connect enclosure via USB.
This worked with USB 3.0 cable on the Mid-2014 MacBook Pro 13"... I decided I didn't like having to do this dance whenever I wanted to use the drive, so I returned this enclosure. The enclosure is very quiet. The fan runs all the time, but I never heard it next to my laptop. The sounds of the HDD operating were louder than the fan. The installation of the drive is very easy, only two screws to open the enclosure, no screws necessary to mount the drive.
7 of 7 people found the following review helpful.
Does not work under current Linux distros
Does not work under current Ubuntu and Fedora installs due to what appears to be a chipset support issue with the kernel. As such I can't recommend this.
3 of 3 people found the following review helpful. See all 79 customer reviews...
Does as advertised
I purchased this enclosure for an external casing for my Western Digital Black WD4003FZEX. This device is being used in conjunction with my Xbox One for external storage. I bought this enclosure as a replacement for the original model sold from StarTech, the SAT3510BU3. That model also worked great the flaw was not with it, but due to a rare error with Windows 8 (The kernel the Xbox is based on) I was having connectivity issues with USB 3.0 BOT and that enclosure. This updated model appears to have fixed that issue.
You can find more out about that bug here: [...]
For those looking for a simple PC enclosure these models are built very good, the pictures do not do them justice, solid aluminum for heat dissipation as well as a very silent fan which does provide good air flow over the hard drive. I’ve owned several enclosures and these do the job to keep a high performance hard drive cool.
The one downside may be the LED which is illuminated down the center of the enclosure. Under certain environments, this LED may be a bit too bright or distracting. Otherwise the assembly is very straight forward, you unscrew two small screws on the side and insert the 3.5 inch hard drive into the SATA connector in the device and close back up. From box open to hard drive placement it should only take someone 5 minutes. Overall would recommend for Xbox owners looking for external enclosures as well as PC owners.