Most helpful customer reviews
16 of 16 people found the following review helpful.
loved it, until I needed more ink - it's a rip off
By Sue Sherwood
Lovely print, I especially like the duplex feature - saves paper. But to replace the ink cartridges costs more than I paid for the printer. Cannot afford it, plus the cartridges are very small, do not contain much ink. I'm going to junk it (won't even give it to GoodWill - wouldn't pass the high cost on to someone else) and do more research before I buy another printer.
When I complained to Canon that the replacement ink would cost more than the initial price for the printer, their reply was, "We understand your concerns regarding the cost of replacement Canon ink tanks for your printer; however, it should be noted that the cost of ink is the primary and highest percentage of the operating cost of using any ink jet printer, regardless of the manufacturer." I realize that, but why should I buy (pay the cost of) a new printer every three months? Sheesh!!
And if you run out of the color inks, you can't print B&W print even if you have a full black tank. What a rip-off.
28 of 28 people found the following review helpful.
Great Affordable Photo Printer
By Tarik E. Sivonen
We have used Canon PIXMA printers for five years. They have all been affordable upfront costs and reasonable ink costs. They have all been very impressive with photo prints they have created.
We didn't want a scanner. Already have one that is fantastic (it is an HP). We don't need a memory card reader. We only need a printer. The PIXMA iP4820 fits that perfectly! This one replaces the four year old iP4300 that did a very good job. It has certainly improved the speed and image quality.
1 of 1 people found the following review helpful. See all 143 customer reviews...
B200 Fail After 3 Years
This printer worked well for about 3 years when the B200 error appeared.
We didn't check with Canon but the error message doesn't provide any information other than contacting service and it appears that their standard response to this error for many of their printer models is to try to steer you to a new printer.
After checking potential solutions to B200 on various internet sources we decided to try cleaning the print head by removal and thorough washing with hot water and isopropanol. This procedure went well and wasn't too difficult but took some time. We also removed and cleaned the felt strip running in the channel below the print head.
Unfortunately, in our case, this didn't remedy the B200 error so we are going to dispose of the printer. Purchasing a new printer head doesn't seem like a wise decision, especially if this might not fix the error.
For the price 3 years of service from this printer doesn't seem too unreasonable, hence the OK rating.
However, Canon could and should provide better support for the B200 error such as a more precise indication of what is causing the error and reasonable options for fixing the problem.