Most helpful customer reviews
19 of 20 people found the following review helpful.
the unit is intelligent enough to know which drives contain blank media to ...
By IT John
This CD/DVD duplicator is worth every penny! For under $500 it does exactly what it's suppose to do and fast! The unit is well made and it came packed with LG drives. The unit is standalone and doesn't require a PC. Just put in your source disc, fill the rest with blank media, push one button and BAM, you've got 11 copies. And you do not need to full all the drives, the unit is intelligent enough to know which drives contain blank media to be burnt! It's on the heavy side but it comes with casters which makes it easy to move around if necessary.
We made a 15 minute video about the company I work for and the CEO wanted 800 copies to pass out at an upcoming conference. As the only IT guy, I thought holy crap, how in the heck am I going to get 800 copies done in time. When I saw this unit and showed it to the CEO and my boss, I got the thumps up! The day the unit arrived (around mid afternoon), by quitting time I already had 300 copies burnt! I knocked out the remaining 500 the next day. Out of the 800 copies I made, only 2 DVD's failed (the display on the unit tells you how many passed/failed and the failed ones do not automatically eject with the goods ones, so you know which ones failed). I'd say that's pretty darn good! That was the easy part, now it's putting on the labels and stuffing them into envelopes (well that's what secretaries are for) - lol! If you need a unit to burn multiple copies of CD's or DVD's (and fast) then this unit for the money is highly recommended.
9 of 9 people found the following review helpful.
Called tech support and got a attitude from them instead of help with my machine
By Amazon Customer
I had purchased this machine in feb of this year. It was working great until a couple months ago. I had called customer service and the guy from tech support was a total jerk! And not helpful at all. He had me change some settings on my burner. And it made it run even slower. I got fed up with the run around and purchased a new duplicator from another company. And that duplicator has been working perfectly for me! It would be really nice if they would help me fix my issue with this instead of giving me a attitude when i call them. If anyone from pro duplicators wants to reach out to me my Work number is 708-374-9548! I would greatly appreciate the help!!
57 of 60 people found the following review helpful. See all 348 customer reviews...
Just finished putting this duplicator to the test.
I volunteer for an AA convention in Orange County and make video slideshows and speaker tapes for the convention to have on their commemorative table.
All told I duplicated almost 100 cds and 40 dvds. Only two dvds failed and I can't be certain that it wasn't user error that caused those.
The user interface is ridiculously easy to use and the duplicator is lightening fast with CDs (3 to 4 minutes tops).